Sustainable Performance Cultures rest on a solid sales management foundation. Associate performance is directly tied to the coaching, feedback and reinforcement provided by their team leader. Our approach to sales management is tactical and practical. We:
- Blend outcomes, activities and behaviors into a seamless and integrated process
- Guide managers to blend available measurement tools into their dynamic sales process
- Target team meeting, one-on-one and individual coaching competencies
- Incorporate critical in field, in office and telephone observation skills
- Provide tools and job aids that are used early and often
No paper, no theory and no tick marks. We’ve trained more than 10,000 sales managers from retail to commercial, from the CEO to the teller supervisor. One thing is clear, our Sales Management Playbook helps managers help colleagues help clients.