When you earn a new relationship, the heavy lifting begins. That first year, your client determines whether they stay or go and whether they add new solutions to that relationship. Business Client Onboarding is a catalyst that teaches bankers how to make it happen. A new client orientation process is introduced as well as a value-based 3-1-6-3-1 system involving sales leaders, board members, relationship assistants and marketing who reach out to the new client in a coordinated manner. Less than 8% of banks have a bank to business Onboarding process. Those that do reap the benefits. Their clients win as well.